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We do not charge cancellation amount if customer cancell any booking 72 hours before booking date & time, Minimum cancellation charge 20% of bill amount. Customer can cancel their order within 15 minutes of booking for same dated orders, after 15 Minutes of booking no refund will be processed for cab & professional services. All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and / or any other charges that may have been borne by Bizaad.com in processing and / or delivering the service, as applicable. Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a single order.